Terms and Conditions

Effective Date: June 24, 2026

Welcome to Laglam Fashion. These Terms and Conditions govern your access to and use of our website, products, and services. By visiting our website, creating an account, or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

These Terms are intended to ensure a safe, transparent, and reliable shopping experience for all customers.

1. About Us

Business Name: Laglam Fashion

Business Address: Kothi no 10 opposite shivaji stadium New Delhi 110001

Phone Number:+91 3. 8527423499

Email Address: laglamfashions@gmail.com

2. Eligibility to Use Our Website

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate, complete, and up to date.
  • You will use the website only for lawful purposes.
  • You will not misuse or attempt to interfere with the operation or security of the website.

3. Products and Services

Laglam Fashion offers women's ethnic wear and related fashion products through its online store.

We make every effort to display products, colors, sizes, descriptions, and pricing as accurately as possible. However, slight variations may occur due to photography, lighting conditions, screen settings, or manufacturing processes.

Product availability is subject to stock. We reserve the right to discontinue or modify any product without prior notice.

4. Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

While we strive to ensure pricing accuracy, typographical or technical errors may occasionally occur. In such cases, Laglam Fashion reserves the right to cancel or refuse any order placed at an incorrect price. If payment has already been received, the applicable refund will be processed in accordance with our refund policy.

5. Orders

When you place an order, you agree that:

  • All information provided during checkout is accurate.
  • The order is subject to verification and acceptance.
  • We reserve the right to accept, reject, or cancel any order at our sole discretion.
  • An order confirmation email or message does not guarantee final acceptance of the order.

Orders may be cancelled in cases including but not limited to:

  • Product unavailability
  • Pricing errors
  • Payment verification issues
  • Suspected fraudulent activity
  • Incorrect customer information
  • Violation of these Terms and Conditions

6. Payments

We accept payments through secure and trusted payment gateway providers.

Available payment methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Other payment methods displayed during checkout

Laglam Fashion does not store sensitive payment information such as complete card details, CVV numbers, UPI PINs, or banking credentials. All payment information is securely processed by authorized payment gateway providers.

7. Shipping and Delivery

Orders are processed and shipped within the timelines mentioned in our Shipping and Delivery Policy.

Delivery times may vary depending on:

  • Customer location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Operational delays beyond our control

While we aim to deliver all orders within the estimated timeframe, delivery dates are estimates and cannot be guaranteed.

8. Exchange Policy

Exchange requests are governed by our Exchange Policy.

Customers are advised to carefully read the policy before requesting an exchange.

To help us verify the condition of the product at the time of delivery, an unboxing video recorded from the beginning of opening the sealed package without any cuts or edits may be required for claims related to missing items, wrong products, damaged items, or manufacturing defects.

Failure to provide a clear and continuous unboxing video may result in the exchange request being declined where verification is not possible.

9. Cancellation Policy

Orders may be cancelled before they are processed for dispatch.

Once an order has been shipped, cancellation requests may not be accepted.

If cancellation is approved before shipment, any eligible refund will be processed through the original payment method within a reasonable period.

10. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Brand Name
  • Product Images
  • Graphics
  • Website Design
  • Text
  • Product Descriptions
  • Icons
  • Layout
  • Visual Content

is the property of Laglam Fashion or its respective content owners and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.

11. User Conduct

While using our website, you agree not to:

  • Submit false or misleading information.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with website functionality.
  • Engage in fraudulent transactions.
  • Violate any applicable law or regulation.

Any misuse of the website may result in suspension of access and appropriate legal action where applicable.

12. Limitation of Liability

To the maximum extent permitted by law, Laglam Fashion shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Website interruptions
  • Technical issues
  • Delivery delays
  • Third-party service failures
  • Loss of profits or business opportunities
  • Unauthorized access beyond our reasonable control

Our total liability, if any, shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

13. Third-Party Services

Our website may use third-party service providers, including payment gateways, courier companies, analytics providers, and technology partners.

These services operate under their own terms and privacy policies. Laglam Fashion is not responsible for the practices or policies of third-party providers.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you consent to the practices described in our Privacy Policy.

15. Force Majeure

Laglam Fashion shall not be held responsible for delays or failure to perform obligations resulting from events beyond reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Pandemics
  • Government restrictions
  • Strikes
  • Transportation disruptions
  • Internet or technical failures

16. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Any revisions will become effective immediately upon publication on this page. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

17. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, Delhi.