Shipping & Delivery Policy
Thank you for shopping with Laglam Fashions by Rishika.
We are committed to delivering your order safely, securely, and as quickly as possible. This Shipping & Delivery Policy explains how we process, ship, and deliver orders placed through our website.
By placing an order on our website, you agree to the terms outlined in this Shipping & Delivery Policy.
Order Processing
All orders placed on our website are subject to product availability and successful order confirmation.
After your order is placed, our team carefully verifies the order details, performs quality checks, and securely packs your products before dispatch.
Orders are generally processed within 1–3 business days, excluding Sundays, public holidays, and unforeseen operational delays.
During festivals, sale events, or periods of high order volume, processing may take slightly longer. We appreciate your patience and understanding.
Shipping Charges
FREE Shipping on Prepaid Orders
We are pleased to offer FREE Shipping across India on all Prepaid Orders, with no minimum order value required.
Express Delivery in Delhi NCR
Customers located in Delhi NCR may be eligible for Same Day or Next Day Delivery, depending on the order confirmation time, product availability, delivery location, serviceable PIN code, and operational feasibility.
Please note that while shipping remains FREE for all prepaid orders across India, customers choosing Same Day or Next Day Delivery within Delhi NCR may be required to pay applicable porter/express delivery charges. These charges are separate from the product price and will be communicated before dispatch.
Cash on Delivery (COD) Orders
Shipping charges for Cash on Delivery (COD) orders, if applicable, will be displayed during checkout before placing your order.
Delivery Commitment
At Laglam Fashions by Rishika, we strive to deliver your orders as quickly and efficiently as possible.
- Same Day or Next Day Delivery is available for eligible orders within Delhi NCR.
- FREE Shipping Across India is available on all prepaid orders.
- Orders are dispatched at the earliest after successful verification and quality checks.
- Delivery timelines may vary due to public holidays, adverse weather conditions, courier partner availability, or other unforeseen operational circumstances beyond our control.
Terms for Same Day / Next Day Delivery (Delhi NCR)
To provide faster delivery services within Delhi NCR, Same Day or Next Day Delivery may be available for eligible prepaid orders, subject to product availability, order confirmation time, serviceable PIN codes, and operational feasibility.
Please read the following terms carefully:
- Same Day / Next Day Delivery is available only for Prepaid Orders.
- Although shipping is FREE across India on all prepaid orders, customers opting for Same Day or Next Day Delivery within Delhi NCR will be required to bear the applicable porter or express delivery charges, wherever applicable.
- Porter/express delivery charges vary depending on the delivery location, distance, order size, and the delivery partner assigned. The applicable charges will be communicated to the customer before dispatch.
- These porter charges are separate from the product price and are payable by the customer only if they choose the expedited delivery option.
- Customers who do not wish to pay the applicable porter charges may opt for our standard delivery service, which will continue to be FREE for all prepaid orders.
- Same Day or Next Day Delivery is offered on a best-effort basis and cannot be guaranteed in cases of high order volume, adverse weather conditions, public holidays, traffic restrictions, courier limitations, or other unforeseen operational circumstances.
Estimated Delivery Timeline
Once your order has been dispatched, the estimated delivery time is generally:
- Delhi NCR (Eligible Areas): Same Day or Next Business Day (subject to eligibility and applicable porter charges)
- Metro Cities: 2–5 Business Days
- Other Cities & Towns: 3–7 Business Days
- Remote & Rural Areas: 5–10 Business Days
The above timelines are estimates only and may vary depending on your location, courier partner availability, weather conditions, or other factors beyond our control.
Delivery Partners
To ensure safe and timely delivery, we partner with trusted courier and logistics companies across India.
Once your order has been dispatched, you will receive shipment confirmation along with tracking details (where available), allowing you to monitor your shipment until delivery.
Order Tracking
After dispatch, customers will receive tracking information via SMS, Email, or WhatsApp (where applicable).
Using the tracking details provided, you can monitor the progress of your shipment until it reaches your delivery address.
If you experience any issues while tracking your order, our customer support team will be happy to assist you.
Delivery Address
Customers are responsible for providing complete and accurate shipping information, including:
- Full Name
- Complete Delivery Address
- Landmark (if applicable)
- City
- State
- PIN Code
- Mobile Number
Incorrect or incomplete address details may result in delivery delays, additional courier charges, or cancellation of the shipment.
Laglam Fashions by Rishika shall not be responsible for delays or failed deliveries resulting from incorrect information provided by the customer.
Delivery Attempts
Our courier partners generally make multiple delivery attempts before returning a shipment.
If delivery cannot be completed due to:
- Incorrect address
- Customer unavailable
- Incorrect contact information
- Refusal to accept delivery
the order may be returned to our warehouse.
In such cases, customers may be required to pay applicable shipping charges for re-dispatch.
Delayed Deliveries
Although we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:
- Severe weather conditions
- Natural disasters
- Public holidays
- Government restrictions
- Transportation disruptions
- High courier workload
- Remote delivery locations
- Unexpected operational issues
We appreciate your patience and will make every reasonable effort to keep you informed regarding significant delays.
Damaged or Tampered Packages
We recommend that customers carefully inspect the package at the time of delivery.
If the outer packaging appears damaged, tampered with, or opened before delivery, you may refuse to accept the package (where possible) and contact our customer support team immediately.
If you accept the package and later discover an issue, please contact us within 48 hours and provide:
- Clear photographs of the package and product.
- A clear, continuous, and uninterrupted unboxing video recorded from the moment the sealed package is opened.
This helps us investigate claims relating to transit damage, missing items, incorrect products, or manufacturing defects.
Undeliverable Orders
If an order is returned to us because of:
- Incorrect delivery address
- Customer unavailable after multiple delivery attempts
- Refusal to accept delivery
- Invalid contact details
We will contact you to arrange re-shipment wherever possible.
Additional shipping charges may apply for re-dispatch.
International Shipping
Currently, Laglam Fashions by Rishika ships only within India.
If international shipping becomes available in the future, this policy will be updated accordingly.
Delivery Confirmation
An order will be considered successfully delivered once it has been received at the shipping address provided during checkout and marked as Delivered by the courier partner.
After successful delivery, responsibility for the package transfers to the customer.
Changes to This Policy
Laglam Fashions by Rishika reserves the right to modify, amend, or update this Shipping & Delivery Policy at any time without prior notice.
Any changes will become effective immediately upon publication on this page. Customers are encouraged to review this policy before placing an order.